I have been writing up new protocol for the DO to follow. It makes things clear as to what to do as DO. I’ve added pointers like using other officers to deal with specific things and also clarified what to do mid shift. The duties mid shift are light, so the officer can get on with playing and have minimal disturbance.
The idea is to make it a more authoratative role, giving them authority to give instructions and orders to other junior officers and make key decisions like assigning crew at the start of the shift.